Voice Broadcast

What Is Voice Broadcast?

It is an automated IVR system which will dial to the mobile phone subscriber automatically and enables you to reach out to your customers through pre-recorded voice clips. This service gives you the power to communicate relevant messages to your customers at a rapid speed, but in an discreet and friendly manner.


Business Benefits
This is one of the best tools for one-way communication. With this automated service you can deliver required message to a large group anytime, anywhere. Our robust and flexible Voice broadcasting system is a time-efficient and cost-effective way to improve customer satisfaction and response.

Connect YOUR CUSTOMERS WITH A PERSONAL TOUCH
Send customized messages with information from your spreadsheet or server using real voices.

SCALABILITY
Send a single or thousand messages instantly!  Reach out to a mass base of subscriber…. right away.

CONTEXTUAL BROADCAST
Managed service is available to broadcast messages to targeted customer as per demographic & usage base. 

CUSTOMIZED SOLUTIONS FOR YOUR NEEDS
Prescheduled Timing, Flexible Retrial Dialing, Custom Target MSISDN List, Detailed Report to Capture Survey and many more options are available to fulfill your business needs.
Features:

Grameenphone Voice Broadcast Service is available in standard and managed-service options.  This service can be used to send important alerts, promotions, updates, and notifications to employees and customers. It's simple to setup and adds a personal touch to your communications.


  • HD Voice Quality
  • Flexible Retrial Dialing
  • IVR & Voice Broadcast Option
  • IVR Survey
  • Customized Voice Clip Recording
  • Managed Service Option Available
  • Extremely easy to Operate
  • 24*7 Support
SMS Key word for end customer:

Do Not Disturbed (DND) option is available for the end customers.

To Opt-out from the Voice Broadcast service:  Type “Start VB” & send it to  28428
To Opt-in to the Voice Broadcast service:  Type “Stop VB” & Send it to 28428

 

Tariff:

GP Enterprise customers shall be offered VB platform along with the free web GUI. Customers shall upload the recorded voice by themselves, upload the recipient’s mobile numbers and send it from this platform. Billing will be based on the total number of VB minutes send to the end customers at the end of each billing cycle. There will be a slab based pricing model, the base rate will be incorporated in the billing platform and monthly bill shall be generated on the basis of total number of minutes multiplied by the slab based rate (in accordance with the base rate configured in the billing system). Flat tariff (same for on-net and off-net) shall be incorporated in the platform.

 

Number of MinutesTariff (BDT/Min)
1 to 10,000BDT 1.00
10,001 to 50,000BDT 0.80
Above 50,000BDT 0.60
01
WHAT YOU WILL NEED
  • Trade License (For Private Organization)
  • Work Order (Both for Government & Private Organizations)
  • 2 Copies of Passport Sized Photographs
  • NID (For Bangladeshi) / Passport (For Foreigners)
02
TO GET VB, YOU WILL NEED TO:
  • Contact your Account Manager
03
FOR VB, OUR TOUCHPOINTS WILL WORK WITH YOU TO:
  • Submit the documents
  • Document verification
  • Agreement Signing
  • Activation
  • User receives conference credentials via e-mail
  • User receives conference credentials via e-mail

What is Voice Broadcast?

Voice Broadcast is an automatic dialer solution that shall dial out a customized recorded message to your targeted customers from a web GUI

Why do I need Voice Broadcast?

This is one of the best tools for one-way communication. With this automated service you can deliver required message to a large group anytime, anywhere. This service can be used to send important alerts, promotions, updates, and notifications to your employees and customers. It's simple to setup and adds a personal touch to your communications.

How do businesses / enterprises utilize voice broadcast?

You can used this services for:
  • Voice advertising platform
  • Billing & Payment notification
  • Offerings to potential customers
  • Top Management Briefing
  • Survey for product preference

What are the standard features of Grameenphone Audio Conferencing service?

Feature DescriptionDescription
Voice/IVR ClipCustomize voice/IVR clip recording & upload option(upto 10 min)
IVR/Voice broadcastA pre-recorded message( Voice/IVR) is played out to the subscriber as information/promotion
IVR SurveyA pre-recorded survey information is played our through auto dealer facility.
Flexible Retrial DialingFacility (up to 3 retries) for customers to choose for Unanswered Voice Messages Broadcast Service
Various Reporting1.Detailed Report to Capture Survey
2. View option of broadcast CDRs.
3. Broadcast logs
Custom Target MSISDN ListYou can upload your own customized MSISDN list as per your requirement
Prescheduled TimingYou can preschedule the broadcast time as per your convenience.
Contextual BroadcastYou can also broadcast the voice clips to your targeted customers based on their demographic & Usage base through GP VB managed service option.
DND (Do Not Disturb) option integrationEnd user can opt-out/ In to the service through SMS. Opt In: Type “Start VB” & send it to 28428 Opt Out: Type “Stop VB” & Send it to 28428
Feedback CollectionIn VIR broadcast you can collect end users feedback through their own voice with this feature.

Contact Us to Avail this Service

 

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