Any interested person can subscribe to this MyPlan postpaid as soon as s/he completes the subscription process.
A: any interested person can contact his/her nearby GPC with the following documents: i. NID card/photocopy of NID card ii. 2 copies of passport size photograph iii. Passport (for foreigner)
Any Nishchinto/ Bondhu/ Djuice/Smile Prepaid holder can migrate to the MyPlan if i. Your connection is at least 3 months old and ii. Available balance is at least 400BDT for non-star subscribers.
Pre to post migrated customers can migrate back to prepaid after 90 days from joining MyPlan.
Your balance gets transferred to your MyPlan.
Your unused amount will be added with the new MyPlan pack and you can use it till the bill cycle ends.
You can find all the available offers and Star privileges in our website. You can also find information about new offers by dialing *121#
At the arrival to the nearby GPC, all the registry process will be conducted by the agents in the GPC.
Yes, you can choose your commitment plan. The default plan will be 160BDT and to change this plan, dial *121*4# or use MyGP app.
You are welcome to compare among the plans to see which one fits your usage.
Yes, the plan gets auto renewed on bill date.
Yes. on bill date, the chosen plan amount will get renewed as well as the unused amount will be will be added.
You can easily get the information through text (to know, type ‘Plan’ and send to 24777).
If you don't choose any other commitment plan, then the default plan of 160tk will be set for your subscription
Yes! You can enjoy smart plan too!
Yes, you can use Flexi Plan.
You can know about your plan name & details by dialing *121*4606#
You can enjoy 20% data bonus on 1Gb and above recharge based trigger offers
The pay go tariff is 1Tk/Mb (without vat,sd & sc)
To purchase a data pack with a price of more than 400 BDT, you’ll have to increase your Security Deposit or keep available balance to purchase it.
4. My data pack is used up and I don’t have enough credit limit to buy another. How do I use internet?
You can use data either by Pay As You Go or, you can simply pay your bill to buy data packs.
If you do not use monthly bundle data (that’s included in the plan) than it will be carry forwarded with next month’s monthly data on bill cycle.
You can use upto 200 Tk as data pay go and then it will convert into easy net.
You can check your MyPlan free data status by dialing *121*1*4#
You can pay bill through following methods: i. Flexi-load ii. Scratch Card iii. GrameenPhone Centre iv. Bank Account (Selected) v. Bkash vi Gpay. vii. DBBL Rocket viii.Mobicash For any query call121and get priority assistance as a MyPlan Subscriber.
Your connection will be barred on due date till you pay the bill. You be notified before barring.
You can check bill anytime • *121# • or using My GP app • or dialing 121
Just go to store locator and find your nearby GPCs to pay bill or for any assistance or, you can also do FLexiload to pay your dues.
Itemized bill is a usage detail of a Myplan customer for a certain time frame.
You will just have to pay the due to get connected.
Get your bill via email by typing “ Ebill<>Email address and send it to 24777”
To avail the Auto Debit Option you can either come to GPCs or go to the respective bank to enroll and follow necessary steps.